The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • By placing an order within this website you agree that you are at least 18 years old or of legal age to purchase these materials in accordance with your local, federal and state regulations.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Polywad, MFG. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Polywad, MFG. believes that customer conduct violates applicable law or is harmful to the interests of Polywad, MFG. and its subsidiaries.



  • Privacy Policy
  • Polywad, MGF. values the privacy of our customers. You have chosen to do business with us, and we recognize our responsibility to keep the information you provide to us secure and confidential. Customers will be asked to provide any personal information necessary for Polywad, Inc. to provide the products and services that customers request. This information may include: Name, Billing Address, Shipping Address, Phone Numbers, E-mail Address, Credit Card Information. Keeping your personal information secure is an important responsibility that is taken seriously at Polywad, Inc. We value your trust and handle your information with care. We will not disclose customers personal information to any third party. We restrict access to customers personal information to those employees who need to know that information to provide products and services to customers. We maintain physical, electronic and procedural safeguards to protect your personal information. If you have any questions about our privacy policy, please send an e-mail to customer service: help@polywad.com



  • Shipping & Delivery
  • At this time, Polywad, MFG. ships shotgun shells only to locations within the contiguous United States. Polywad, MFG. does not ship shells to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. We do not ship shells to Canada or any other international locations. The risk of loss and title for all merchandise ordered on this Web site passes to you when the merchandise is delivered by the freight carrier to the customer specified address. Shell orders require a physical address for delivery. Shells cannot be shipped by U.S. Mail. New York state law prohibits us from shipping ammunition to a NY customer's home or business address; in NY state, ammunition can only be shipped to a registered Federal Firearms License holder. There will be a $12.35 per package address correction fee charged to any customer who places an order in which he provides an incomplete or incorrect delivery address resulting in a chargeback by UPS. Our regular shipping cartons hold only 10 boxes of shells (25 shells/box). If you order more than 10 boxes, your order will have to ship in multiple packages thus increasing your shipping cost.



  • Return Policy
  • Polywad, Inc. does NOT accept returns on shells unless there is a manufacturer's defect, damage from shipping or an error in product shipped. Incorrect, defective or damaged returns must be preauthorized. Refunds will NOT be given on any unauthorized return of shells. If there is a problem with your purchase, we will be happy to issue a refund within 30 days of your purchase. Product returned after 30 days from the ship date will be charged a 25% restocking fee. No returns are accepted after 90 days from the ship date.



  • Miscellaneous
  • For Shell orders, the minimum order is 100 shells (4 boxes) of any combination of our products. Any shell order placed not meeting this requirement will be invalid and will not be processed. Your credit card will not be charged until your order ships from our plant. Your card is not charged when you place your order on our web site. It is charged when we do an in-house invoice at the time of shipping. A copy of our invoice will be included in your order.